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#commitment
Commitment to Excellence
We are committed to providing flexible, accessible and relevant academic programmes, in line with customer expectations, international best practice and the requirements of regulatory bodies. Each staff member is responsible for the provision of quality service in executing his/her role. In particular, Academic Staff are expected to design and deliver content that surpasses minimum set standards and requirements.
We will periodically review our strategies and academic programmes in order to remain relevant, competitive and to contribute meaningfully to the human capital development in Botswana and beyond. This quality policy is communicated by Executive Management and understood by all Members of staff within the University. It is reviewed at least once in five years for continued suitability and relevance. For any questions or clarification, contact your Divisional Heads or QMS Steering Committee Members.
#Quality Commitment
Maitlamo A Boleng
BA ISAGO University is devoted to achieving, supporting, and continuously improving quality standards in both academic programs and services to fulfill the diverse needs of stakeholders. Every member of the university is responsible for diligently delivering high-quality outcomes in their roles. This commitment ensures the university provides relevant, market-responsive programs that adhere to national and international standards and undergoes regular reviews to maintain their effectiveness.
Academic Excellence
BA ISAGO University provides programs aligned with current times, market needs, and student benefits. Courses are designed to respond to both national educational requirements and global trends, guaranteeing their value for learners and communities.
Individual Responsibility
Every staff member is responsible for working diligently and delivering quality outcomes in their respective areas. Academic leaders are expected to design and offer high-standard courses that comply with regulatory and quality assurance authorities.
Continuous Quality Assurance
Policies and systems are reviewed as needed to ensure programs meet market demands and maintain quality. Leadership shares and clarifies these commitments throughout the university, reviewing them at least every five years to ensure ongoing relevance and effectiveness.
