Frequently Asked Questions

Answer all of your questions

Accommodation & Campus Life
Does the University provide accommodation?

Indeed, the University provides various accommodation options tailored for students.

Are there any arrangements for accommodation the University can make for students who come from remote places?

Absolutely! The University has made special arrangements for students from remote areas, ensuring they have a comfortable place to stay.

What Procedures do I follow if I cannot attend classes due to ill health?

If you're unable to attend classes due to health concerns, it's essential to inform your instructor and adhere to the University's health protocols.

What procedures should I follow if I am bereaved or have social issues and I cannot attend classes?

In the event of bereavement or personal challenges, it's crucial to notify your instructor and reach out to student support services for guidance on the next steps.

Applications & Accreditation
Is it possible for the entry requirements to be revised?

You can review the entry requirements, but it's advisable to contact the admissions office for detailed information.

Are the programmes marketable?

Yes, our programs are designed to be marketable and align closely with industry needs.

Are your Courses Accredited?

Yes, all of our courses are accredited by the relevant educational authorities.

Do you offer distance learning?

Yes, we provide distance learning programs for students who prefer that mode of study.

Can applications be done online?

Yes, you can submit your applications online through our official website, making the process straightforward.

Which other Universities are you affiliated with?

We are affiliated with several prestigious universities worldwide, which enhances our academic offerings.

Are the programmes offered recognized internationally?

Yes, our programs are recognized internationally, ensuring that your qualifications are respected and valued around the globe.

Fees & Sponsorship
Are the fees negotiable, are there any discounts?

Fees may be negotiable, and we do offer discounts in certain situations. It's best to inquire directly for more detailed information.

Where do I get my sponsorship letter (from DTEF or BA ISAGO University)?

You can obtain your sponsorship letter from either DTEF or BA ISAGO University by reaching out to their respective offices.

How do I get a refund?

To request a refund, please follow the procedures outlined on our website or get in touch with the finance office.

What happens if one fails a module the previous semester?

If you fail a module, you will generally have the chance to retake it in the following semester.

What if there is less than 5 people who applied for a programme?

If fewer than five people apply for a program, the University may explore alternative options or combine it with similar programs.

Is there a special payment plan for self-paying students?

Yes, we offer flexible payment plans for self-paying students to assist in managing their tuition fees.

Registration & Classes
Can registration be done online?

Registration can indeed be completed online, making it a convenient process for all students.

What should I do if I am too sick and I cannot write an examination?

If you're feeling too unwell to sit for an exam, please contact your instructor or the examination office promptly for guidance on rescheduling or alternative options.

Can I access my results on the system outside the University?

You can access your results through the university's online portal, provided you have internet access and your login credentials.

Didn't find the answer?

Contact us using the form below or reach out to any of our campus locations.

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